Legal
Privacy Policy
This Privacy Policy explains how Huxverly AI collects, uses, discloses, and safeguards information when you visit our website or use our services. Please read this policy carefully. This is a general template and should be reviewed and adapted to reflect your organisation's actual data practices and applicable legal requirements before publication.
Information We Collect
We may collect information you provide directly to us, such as your name, email address, phone number, company details, and any other information submitted through contact forms, enquiries, or account registration. We may also collect technical information automatically, including IP address, browser type, device information, pages visited, and referral source, typically through cookies and similar technologies.
How We Use Your Information
Information collected is used to operate and improve our website and services, respond to enquiries, provide requested information about our offerings, communicate updates, maintain security, comply with legal obligations, and analyse usage patterns to improve site performance and content relevance.
Legal Basis for Processing
Where applicable data protection law requires a legal basis for processing, we rely on one or more of the following: your consent, the necessity of processing to perform a contract or provide requested services, compliance with a legal obligation, or our legitimate interests in operating and improving our business, provided those interests are not overridden by your rights.
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to recognise repeat visitors, understand how visitors use the site, and improve overall functionality. You can control or disable cookies through your browser settings; however, some features of the site may not function properly if cookies are disabled.
Sharing and Disclosure of Information
We do not sell personal information. We may share information with trusted third-party service providers who assist in operating our website or delivering our services, subject to confidentiality obligations, or where required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Huxverly AI, our users, or others.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, including satisfying any legal, accounting, or reporting requirements. Retention periods may vary depending on the nature of the information and the purpose for which it was collected.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security of information.
International Data Transfers
If information is transferred outside of your country of residence, we aim to ensure appropriate safeguards are in place consistent with applicable data protection requirements. This template does not specify particular transfer mechanisms; these should be defined based on your actual data flows and jurisdiction.
Your Rights
Depending on your jurisdiction, you may have certain rights regarding your personal information, which may include the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information, subject to legal exceptions
- Object to or restrict certain types of processing
- Request a copy of your information in a portable format
- Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us using the details provided on our Contact page. We may need to verify your identity before responding to certain requests.
Not Directed to Minors
Our website and services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.
External Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites, and we encourage you to review their privacy policies before providing any information.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. Any changes will be posted on this page, and the "last updated" date will be revised accordingly.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please reach out via the details listed on our Contact page. We will endeavour to respond within a reasonable timeframe.